SolHive Terms & Conditions

Welcome to SolHive! These Terms and Conditions ("Terms") govern your use of the SolHive platform and services. By accessing or using SolHive, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the SolHive platform.

1. Introduction

SolHive is a freelance marketplace that connects freelancers ("Sellers") with clients ("Buyers") to offer and purchase services. These Terms apply to all users of the platform, including Sellers, Buyers, and any other users who access or use the services provided by SolHive.

2. User Accounts

2.1 Account Registration

To use certain features of SolHive, you must register for an account. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

2.2 Account Eligibility

You must be at least 18 years old to register for an account. By registering, you represent and warrant that you meet this eligibility requirement.

2.3 Account Responsibilities

You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete. SolHive reserves the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.

3. Services and Transactions

3.1 Services

Sellers offer various freelance services on SolHive. Buyers can browse and purchase these services. The details, pricing, and scope of the services are determined by the Sellers.

3.2 Orders

When a Buyer places an order, they agree to pay the price specified by the Seller for the service. The order is binding once the Seller accepts it. All payments are held in escrow until the service is completed to the satisfaction of both parties.

3.3 Delivery

Sellers are responsible for delivering the service as per the agreed-upon terms and within the specified timeline. Failure to deliver on time or as per the agreed terms may result in order cancellation or penalties.

3.4 Revisions

Sellers may offer revisions to the service, as specified in the service details. Buyers are entitled to request revisions within the scope of the service agreement.

4. Payments and Fees

4.1 Payment Methods

Payments for services on SolHive are processed through various payment methods, including cryptocurrency. Buyers must ensure that they have sufficient funds to complete a transaction.

4.2 Service Fees

SolHive charges a service fee on transactions made through the platform. The fee structure is outlined on the platform and may vary depending on the nature of the service.

4.3 Withdrawals

Sellers can withdraw their earnings from SolHive using the available withdrawal methods. Withdrawals are subject to a minimum threshold and processing time, as outlined on the platform.

5. Dispute Resolution

5.1 Disputes Between Users

SolHive encourages users to resolve disputes amicably through communication. If a dispute cannot be resolved between the Buyer and Seller, SolHive offers a dispute resolution process where the platform will review the case and make a final decision.

5.2 Chargebacks

Buyers agree not to initiate chargebacks through their payment provider without first attempting to resolve the issue with the Seller or through SolHive’s dispute resolution process. Unauthorized chargebacks may result in account suspension or termination.

6. User Conduct

6.1 Prohibited Activities

Users are prohibited from engaging in activities that violate these Terms, applicable laws, or the rights of others. This includes, but is not limited to:

• Posting false or misleading information
• Engaging in fraudulent activities
• Violating intellectual property rights
• Harassing or abusing other users
• Using the platform for illegal purposes

6.2 Suspension and Termination

SolHive reserves the right to suspend or terminate any user account that violates these Terms or engages in prohibited activities. SolHive also reserves the right to remove any content that violates these Terms.

7. Intellectual Property

7.1 Ownership

All content on the SolHive platform, including text, graphics, logos, and software, is the property of SolHive or its licensors and is protected by intellectual property laws.

7.2 User-Generated Content

By posting content on SolHive, users grant SolHive a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, and display the content in connection with the operation of the platform.

8. Limitation of Liability

SolHive is not liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of the platform or services. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.

9. Indemnification

You agree to indemnify and hold harmless SolHive, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in connection with your use of the platform or your violation of these Terms.
 

10. Changes to Terms

SolHive reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the platform. Your continued use of SolHive after any such changes constitutes your acceptance of the new Terms.
 

11. Contact Information

If you have any questions about these Terms, please contact us at dev@solhive.io